1. General Provisions
These Terms of Service (hereinafter "Terms") govern the contractual relationship between the provider of the PozemeCheck service (hereinafter "Provider") and the client ordering the service (hereinafter "Client"). By placing an order, the Client confirms they have read and agree to these Terms.
Provider identification: PozemeCheck, ID no. (IČ): 22193049, registered address: Drahelčice, Praha-západ, e-mail: [email protected].
2. Subject of Service
The Provider offers land verification services within the Czech Republic, including analysis of legal, zoning, environmental, and other relevant aspects of the selected land. The output is a written report with findings and recommendations.
The service is exclusively informational and advisory in nature. It does not constitute legal advice within the meaning of the Czech Bar Act and does not replace expert assessments (expert opinions, geometric plans, etc.).
The Client orders and receives a recommendation and analysis that is not legally binding. The report serves as a basis for the Client's own decision; it does not create any legal claims against third parties nor does it constitute legal or official assessment of the matter.
A sample land analysis (the "Sample Analysis") may be published on the Provider's website. The Sample Analysis is provided solely as an illustrative example of the possible form and content of the service. The actual content, structure, and scope of each individual analysis always depend in particular on the characteristics of the specific land plot, available documentation, and the Client's individual needs. The Client acknowledges that their analysis may have a different number of pages, sections, or partial evaluations than the Sample Analysis, and that such differences alone do not constitute a defect of the service.
3. Order and Contract Formation
A contract between the Provider and the Client is formed upon submission of the order form by the Client and receipt of the corresponding payment in the Provider's bank account. Each order is identified by a unique order number (variable symbol).
4. Prices and Payment Terms
Current service prices are listed on the Provider's website under the Pricing section. Prices are final and include all fees. Payment is made by bank transfer to the Provider's account using the variable symbol (order number). The Provider will begin work on the order only after payment is received.
- Analysis: 3 890 Kč
- Urgent help: 5 490 Kč
5. Delivery Timelines
Delivery timelines vary by selected plan and are counted from the moment payment is received in the Provider's account. The Provider will make reasonable efforts to meet the stated timelines; however, these timelines are indicative, and their exceeding does not entitle the Client to a discount or contract cancellation unless unreasonable delay occurs.
6. Withdrawal and Refund Policy
Before work begins: The Client may withdraw from the contract at any time before work on the analysis has commenced. In such case, the full amount paid will be refunded to the account from which payment was made, within 14 business days of receiving the withdrawal request.
After work begins: Once processing of the order has commenced, the Client is not entitled to a refund, in whole or in part. The service constitutes an individually prepared analytical report, created on order based on specific data provided by the Client. This constitutes performance carried out with the Client's prior express consent and whose nature prevents return (within the meaning of Section 1837(a) of the Czech Civil Code).
Complaints: The Client has the right to complain about obvious factual errors in the analysis within 14 days of report delivery. The Provider is obliged to assess the complaint and, if applicable, make corrections within 30 days. Complaints do not cover subjective evaluation of results or changes in circumstances that occurred after the report date.
7. Liability
The Provider performs the analysis with professional care based on publicly available sources and professional experience. The Provider is not liable for decisions made by the Client based on the report, for incomplete or incorrect information provided by the Client, or for changes in legal status occurring after the report date.
The Provider bears no liability for the Client's decision to enter or not enter into a purchase agreement on the basis of the report, nor for the fact that the actual state of the land or legal circumstances may differ from the conclusions in the report, or that something may have been overlooked within the scope of the service and available information. The report is an expert recommendation and analysis, not a legally binding opinion; all decisions to purchase and associated risks are solely the Client's responsibility.
The Provider's total liability for damages arising from the service is limited to the amount of the price paid for the respective order.
8. Communication
All communication between the Provider and the Client takes place electronically via email at [email protected]. The Client is required to include the order number in all communication.
9. Final Provisions
These Terms are governed by the laws of the Czech Republic. Any disputes shall be resolved by the competent courts of the Czech Republic. The Provider reserves the right to amend these Terms unilaterally. Changes take effect on the date of publication on the website. The version of the Terms valid at the time of the Client's order submission shall be binding for the contractual relationship.